Data Deletion Instructions

Robina Matrimonial gives you full control over your account and personal data. You can request deletion of your account and associated data at any time, either directly within the App or by contacting us. This page explains both options.

Option 1: Delete your account from within the App

Once confirmed, your account and profile are deactivated immediately and are no longer visible to other members.

Option 2: Request deletion by email

If you are unable to access the App, you may request deletion of your account and data by emailing us from the email address associated with your account. We will verify your identity and process the request without undue delay.

What data is deleted

When your account is deleted, the following is permanently removed from our active systems:

• Your profile information (name, photos, bio, preferences, verification details)
• Your messages, matches, interests, and chat history
• Your posts, stories, and other social activity
• Your uploaded photos and gallery images
• Your device/notification tokens

What may be retained

We may retain limited data for a reasonable period where required to:

• Comply with legal, tax, or regulatory obligations
• Maintain records of transactions (e.g. completed Premium purchases) as required by payment processors or law
• Investigate or prevent fraud, abuse, or violations of our Terms of Service

Any such retained data is kept only as long as necessary for these purposes and is not used to re-activate your profile or match you with other members.

Timeframe

Account deactivation is immediate. Underlying data is permanently removed from our production systems within 30 days, and from backups within a reasonable additional period as part of our normal backup rotation.